We currently deliver to the UK only; we will offer international shipping soon.
We also offer collection from us or if we are at an event we can take your order with us for collection there. If you choose this option leave a note during the checkout process stating where you will collect your order and - important - please confirm collection place and time with us.
Our goal is to dispatch orders received Mon - Fri, except English Bank and Public Holidays, before 2pm on the same day. There may be circumstances that prevent us doing this, e.g. a Blue Cross Education talk, a visit to the vet, …, in which case they will be dispatched the next day. Orders placed after 2pm or at the weekend are dispatched the next working day, subject to exceptions above.
If we are unable to dispatch orders for an extended period, e.g. we are on holiday, we will place a notice on the shop's home page. Orders placed during such periods will be dispatched on or very soon after the date shown.
All orders are sent by Royal Mail.
We have two delivery options available to UK customers.
• 2nd class delivery. This has a 2 - 4 days delivery time from dispatch.
• 1st class delivery. This has a 1 day (excluding Sunday) delivery time from dispatch.
NOTE: These are Royal Mail target delivery times; they are not guaranteed.
Postage and packing will be added to your order during the checkout process.